About WAKA FORWARD
We are building human + AI team to empower Freight forwarders. A tight global team of freight forwarders, operators, builders has designed freight forwarding AI to remove operational and busy work from humans so they can focus on supporting customers and growing their business.
Our Mission
We provide autonomous agents for: Freight forwarder's RFQs, Quotations, Bookings, Consolidations, Invoicing, Smart alerts and More
Our platform combines the power of AI, automation, and intuitive design to transform how freight forwarders manage their operations, from RFQ to final delivery.
What is the main game changer USP???
Our AI agents do the work for you so you can focus on supporting customers and growing your business.
We put 40 years of freight expertise into every AI agent
The momentum created by large language models (LLMs) is undeniable. We have harnessed this inertia to automate high-cost, language-intensive and manual tasks. Traditional software is not able to handle the complex and nuanced workflows in the freight forwarding industry. LLMs has made this a possibility.
Workload reduction in some cases
Years of industry expertise
AI-first agents
Purpose-built for freight forwarding workflows
The best of industry knowledge meets the best in technology
We partnered with freight forwarding experts who have over 40 years of experience. They bring the best knowledge from both business and while we bring best in technology. Our partnership with John Lau, founder and CEO of Cargo Services Far East (CSFE) — one of the world’s top 20 freight forwarders — gave us deep insights into the industry.
This helped us understand the business clearly, think creatively, and truly empathize with freight forwarders. As a result, we found workflows and tasks that were impossible to automate before AI. Now, we bring you AI agents specially designed to reduce your workload — in some cases by up to 80%.
Our Values
The principles that guide everything we do.
AI Everywhere
Our focus is to deliver AI agents everywhere to take as much work off the hands of freight forwarders so they can focus on winning more customers
Simplicity
We work tirelessly to make complex operations simple and intuitive for the freight forwarders
Reliability
We build robust and scalable cloud first mobile enabled apps for freight forwarding operations.
Customer Success
Your success is our success. We are committed to helping you enjoy all that technologies advances in AI promises.
Why Choose WAKA FORWARD?
Built to ease the human workload
From document ingestion to data entry, to making quotations, consolidations, bookings and tracking we deploy AI agents to ensure tasks are executed in time and you are kept aware of progress. We have reduced human workload in some cases by up to 80% to check, approve and track all that AI does.
Cloud Native, Mobile first and Secure
Built on modern cloud infrastructure with enterprise grade security. Your data is encrypted, backed up and protected. No need for expensive IT or IT infrastructure.
Rapid Implementation
With out self-service AI platform get up and running in hours, not months. Our consumerized minimal onboarding approach means you can start using the AI agents immediately to automate tasks in your operations.