About Us

Waka Tech, Inc. – Navigating Global Logistics with Intelligence

At Waka Tech, we believe the future of freight forwarding isn't just about moving goods — it's about moving them smarter, faster, and with greater confidence. We built an advanced agentic AI platform designed specifically for freight forwarders, empowering them to orchestrate seamless air, ocean, and land deliveries across the world.

Container vessel navigating open ocean — Waka Tech global logistics

Navigating global trade with intelligence

Why “Waka Tech”?

The name Waka Tech is deeply inspired by the Māori word for canoe or vessel — a powerful symbol in New Zealand and Polynesian culture. For centuries, Māori voyagers built magnificent waka that carried people, knowledge, and treasures across vast oceans to discover and connect new lands. These vessels represented exploration, resilience, precision navigation, and the spirit of journeying together through uncertainty.

We chose Waka Tech because we see every shipment as its modern equivalent: a vessel carrying valuable cargo across the globe. In today's complex supply chains, freight forwarders are the captains, and our agentic AI serves as the intelligent navigator — autonomously handling routing decisions, documentation, risk management, carrier coordination, and real-time problem-solving so you can focus on growing and steering your business forward.

Just as ancestral waka were built with craftsmanship, deep knowledge of currents and stars, and unbreakable teamwork, Waka Tech combines cutting-edge artificial intelligence with a profound understanding of global logistics.

What We Do

Waka Tech delivers autonomous AI agents that act on behalf of freight forwarders 24/7. Our platform intelligently manages:

Ocean freight

Full container loads, less-than-container loads, and breakbulk

Air freight

Time-sensitive and high-value shipments

Land freight

Trucking, rail, and multimodal solutions

End-to-end visibility

Automated quoting, compliance, exception handling, and optimization across all modes

Our AI enhances logistics workflows by supporting planning and execution, helping teams adapt to disruptions, rate changes, and customer requirements in real time.

Our Mission

To empower freight forwarders with agentic intelligence so they can deliver reliable, sustainable, and cost-effective logistics solutions — no matter how complex the journey.

We exist to reduce friction in global trade, help businesses move faster, and honor the spirit of exploration that has always driven human connection.

Our AI agents are designed to reduce manual effort across global supply chains, enabling teams to focus more on higher-value, strategic work.

Whether you're shipping across the Atlantic or Pacific, through the world's busiest trade lanes, or into emerging markets, Waka Tech is your intelligent vessel — built for the long voyage, responsive to every wave, and guided by purpose.

Waka Forward Mission - Professional Logistics

Our AI agents do the work for you so you can focus on supporting customers and growing your business.

We put 40 years of freight expertise into every AI agent

The momentum created by large language models (LLMs) is undeniable. We have harnessed this inertia to automate high-cost, language-intensive and manual tasks. Traditional software is not able to handle the complex and nuanced workflows in the freight forwarding industry. LLMs has made this a possibility.

80%

Workload reduction in some cases

40+

Years of industry expertise

AI-first agents

Purpose-built for freight forwarding workflows

The best of industry knowledge meets the best in technology

We partnered with freight forwarding experts who have over 40 years of experience. They bring the best knowledge from both business and while we bring best in technology. Our partnership with John Lau, founder and CEO of Cargo Services Far East (CSFE) — one of the world’s top 20 freight forwarders — gave us deep insights into the industry.

This helped us understand the business clearly, think creatively, and truly empathize with freight forwarders. As a result, we found workflows and tasks that were impossible to automate before AI. Now, we bring you AI agents specially designed to reduce your workload — in some cases by up to 80%.

What drives us

Our Values

The principles that guide everything we do.

AI Everywhere

Our focus is to deliver AI agents everywhere to take as much work off the hands of freight forwarders so they can focus on winning more customers

Simplicity

We work tirelessly to make complex operations simple and intuitive for the freight forwarders

Reliability

We build robust and scalable cloud first mobile enabled apps for freight forwarding operations.

Customer Success

Your success is our success. We are committed to helping you enjoy all that technologies advances in AI promises.

Why Choose WAKA FORWARD?

Built to ease the human workload

From document ingestion to data entry, to making quotations, consolidations, bookings and tracking we deploy AI agents to ensure tasks are executed in time and you are kept aware of progress. We have reduced human workload in some cases by up to 80% to check, approve and track all that AI does.

Cloud Native, Mobile first and Secure

Built on modern cloud infrastructure with enterprise grade security. Your data is encrypted, backed up and protected. No need for expensive IT or IT infrastructure.

Rapid Implementation

With out self-service AI platform get up and running in hours, not months. Our consumerized minimal onboarding approach means you can start using the AI agents immediately to automate tasks in your operations.

Welcome aboard.

Let's navigate the future of freight together.

Waka Tech — Where ancient wisdom meets AI