AI teammates that run your operations
Intelligent workflows across quotation, execution, finance, and collaboration—so your people focus on judgment, service, and growth.
- AI RFQ & Quotation
AI triages inbound requests, drafts cost build-ups, and accelerates quote turnaround—while your team approves rates and customer communication.
- AI Shipment Operations
AI reads documents, proposes booking fields, and orchestrates consolidations and carrier workflows—keeping execution visible from quote acceptance through delivery.
- AI Invoice & Costing
AI tracks accruals, surfaces margin risk, and prepares invoice drafts—giving finance real-time profitability signals across every job.
- AI Document Intelligence
AWS Bedrock–powered OCR extracts structured data from bills of lading, invoices, packing lists, and air waybills—so operators review and confirm, not re-key.
- AI Track & Trace
AI monitors milestones, scores delay risk, and pushes proactive alerts—so customers and internal teams see shipment progress without manual chasing.
- Stakeholder workspace
Service partners (including operations coordinators) share the same Waka application as freight forwarders. Partner directory and company relationships scope who sees each RFQ, PO, and booking. AI-adaptive dashboards and module entitlements govern workflows—no separate portal to install.
- PO & Sub-PO collaboration
AI-assisted PO desk for forwarders; Sub-PO splits where licensed—all connected inside one intelligent workspace.
Start your trial from one profile-aware pricing flow
We keep pricing and trial selection in one place to avoid conflicting options across pages. Pick your company profile on the pricing page and continue with the correct trial journey.
AI workflows running across freight operations
Intelligent modules triage RFQs, build quotes, initiate bookings, plan consolidations, and surface disruptions—continuously, across your tenant.
RFQ Intelligence
0123456789012345678901234567890123456789012345678901234567890123456789RFQs triaged & routedQuote Automation
012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789Minutes saved on quote build-upBooking Automation
01234567890123456789012345678901234567890123456789Bookings initiated from quotesConsolidation Intelligence
0123456789012345678901234567890123456789012345678901234567890123456789Minutes saved on consolidation planningDisruption Alerts
012345678901234567890123456789012345678901234567890123456789Exceptions surfaced earlyIllustrative workflow volumes for storytelling; actual results depend on your tenant, profile, and plan.
AI-driven impact for freight forwarders
Trusted by leading freight forwarders—intelligent automation that delivers measurable outcomes.
Galaxy Freight
Reduction in manual data entry
Global Process Systems
Growth in sales productivity
Mannai Trading
Consolidations handled autonomously
Gayathri Suveendram
Delays avoided
Who We Serve
Waka Forward is built for the full shipment ecosystem—freight forwarders and service partners who work inside the platform every day.
External accounting, ERP, and operations systems connect through secure third-party connectors—separate from the people and companies who sign in as service partners.
Freight Forwarders
Run AI-assisted RFQ, booking, PO and Sub-PO desk (where licensed), invoicing, and customer communication—in one intelligent workspace for your tenant.
Explore forwarder capabilitiesService partner
Operations coordinators and delegated executors who sign in to Waka directly—coordinator-led RFQs, Sub-PO tasks, milestones, and structured handoffs in the same workspace as the forwarder and consignee.
View service partner flowVendor
Invited service partners for scoped job-order and local-service tasks—visibility limited to the relationship, not a full forwarder console.
View vendor flowOne AI-enabled operating layer for forwarders and service partners—with secure APIs for your third-party systems.
One Connected Freight Ecosystem
Freight forwarders orchestrate operations while service partners sign in to the same Waka application—one partner directory and company relationships govern who sees what. AI-adaptive dashboards and module access follow each company profile and licensed features.
Core Orchestrator
Freight Forwarder
Runs AI-assisted RFQ, booking, execution, costing, and customer communication as the central operator.
Connected Stakeholders
Each profile sees tailored flows in one workspace—from forwarder PO and RFQ to service-partner Sub-PO handoffs—while updates stay connected to one shipment lifecycle.
Align with your business needs and values
Our AI follows your standard operating procedures, workflows, and culture—executing repeatable work while your people stay in control of decisions that matter.
AI Workflow Builder
Intelligently routes, decides & executes
Single Source of Truth
Say goodbye to inconsistent, incomplete, inaccurate data that poses a significant barrier to achieving a holistic view of your customers.
Waka builds a real-time knowledge base from every step of the freight forwarding journey—powering responsible AI automation, sharper decisions, revenue growth, and better customer experiences.
Trusted by freight forwarders worldwide
See what our customers have to say about WAKA Forward
“Using Waka Forward AI, we cut quotation turnaround and improved acceptance rates. Intelligent document extraction saves our operators hours every week.”
“We went straight from manual operations working off a spreadsheet to deploying Waka Forward AI to ingest all our paper and automate operations. And we did this at a fraction of the cost as compared to adopting old style freight forwarding systems.”
“We simply ask questions to Waka Forward AI in plain English and it gives us answer using real-time information. This has helped us make better pricing decisions improving both our profitability and cash flow management.”