AI teammates to manage
so your operators can focus on service, scale and profitability
- RFQ & Quotation Agent
Streamline your request for quotation process with automated quote generation, rate management, and customer communication.
- Shipment Agent
Manage bookings, consolidations, carrier integrations, and import/export operations from a single platform.
- Invoice & Costing Agent
Complete financial management with AR/AP processing, job costing, profitability analysis, and accounting integrations.
- Documentation Agent
Automatically extract data from shipping documents using AI-powered OCR technology. Save hours of manual data entry.
- Track & Trace Agent
Track shipments in real-time with milestone updates, carrier API integrations, and automated customer notifications.
- Customer Portal
Provide self-service access for customers to track shipments, view invoices, download documents, and make payments.
Waka Forward AI Agents Working Autonomously
Our AI agents are actively managing operations across multiple areas. Here are the current counts.
RFQ Agent
0123456789012345678901234567890123456789012345678901234567890123456789RFQs ProcessedQuote Entry Agent
012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789Mins SavedBooking Agent
01234567890123456789012345678901234567890123456789AutonomouslyConsolidation Agent
0123456789012345678901234567890123456789012345678901234567890123456789Mins SavedDisruption Agent
012345678901234567890123456789012345678901234567890123456789Delays AlertedWaka Forward AI agents autonomous Impact on Freight Forwarders
Trusted by leading freight forwarders, delivering measurable business outcomes.
Galaxy Freight
Reduction in manual data entry
Global Process Systems
Growth in sales productivity
Mannai Trading
Consolidations handled autonomously
Gayathri Suveendram
Delays avoided
Who We Serve
Our AI agents are for Freight Forwarders globally. Your entire organization can run on Waka Forward AI. Our specialty is the small medium freight forwarders.
Scale your freight forwarding business faster - while Waka Forward AI handles the daily grind of your shipments.
Empowering small & medium freight forwarders to compete like the giants — powered by AI.
Align with your business needs and values
Our AI agents follows your standard operating procedures, your workflows and your culture to fully complete tasks.
AI Workflow Builder
Intelligently routes, decides & executes
Single Source of Truth
Say goodbye to inconsistent, incomplete, inaccurate data that poses a significant barrier to achieving a holistic view of your customers.
Our AI agents build a real-time knowledge base from every step of the freight forwarding journey, resulting in responsible and effective AI automation, informed decision-making, improved revenue growth, and better customer experiences.
Trusted by freight forwarders worldwide
See what our customers have to say about WAKA Forward
“Using Waka Forward AI, We have reduced quotation time by 70% and our quote acceptance rate increased by 27%. The data entry AI agent alone saves us 20 hours per week per operator!”
“We went straight from manual operations working off a spreadsheet to deploying Waka Forward AI to ingest all our paper and automate operations. And we did this at a fraction of the cost as compared to adopting old style freight forwarding systems.”
“We simply ask questions to Waka Forward AI in plain English and it gives us answer using real-time information. This has helped us make better pricing decisions improving both our profitability and cash flow management.”