Trusted by Freight ForwardersWorldwide
See how freight forwarders globally transform operations by deploying Waka's AI workflows to eliminate repetitive and mundane task and spend more time Galaxy Freight, Mumbai, India Global Process Systems, Dubai Mannai Trading, Qatar supporting their customers and growing their businesses.
Trusted by leading freight forwarders
What Our Customers Say
Real stories from freight forwarders who have automated their operations with our agentic AI
Sarah Chen
Operations Manager
Pacific Logistics Co.
“Using Waka Forward AI, we reduced quotation time significantly and improved quote acceptance. Intelligent document extraction alone saves our operators hours every week.”
Time Saved
20 hours/week
Michael Rodriguez
Founder & CEO
Global Freight Solutions
“We went straight from manual operations working off a spreadsheet to deploying Waka Forward AI to ingest all our paper and automate operations. And we did this at a fraction of the cost as compared to adopting old style freight forwarding systems.”
Cost Reduction
40%
Priya Sharma
Finance Director
Mumbai Shipping Services
“We simply ask questions to Waka Forward AI in plain English and it gives us answer using real-time information. This has helped us make better pricing decisions improving both our profitability and cash flow management.”
Cash Flow Improvement
35%
Success Stories
Detailed case studies showing real results from our customers.
Small Freight Forwarder Scales Operations
Pacific Logistics Co. • Singapore
Challenge
Manual Excel-based processes, limited visibility, slow quote generation
Solution
Implemented WAKA FORWARD Starter plan with RFQ and Operations modules
Results
- Faster quotation processing with AI-assisted build-up
- Higher quote acceptance through structured follow-up
- Less manual entry through AWS Bedrock document extraction
- Cleaner first-capture data quality with human review
Freight forwarder achieves AI based transformation
Global Freight Solutions • Los Angeles, USA
Challenge
Deployed Waka Forward AI workflows across the entire business
Solution
Replaced disparate systems with one AI-connected platform to run quotation through execution
Results
- Standardized workflows across 3 offices
- Faster booking initiation from accepted quotes
- Live visibility for all team members
- Lower operational cost through intelligent automation
