Stakeholder Flow
Service partner
Service partners sign in to Waka directly—operations coordinators, delegated executors, and local teams running coordinator-led RFQs, Sub-PO tasks, milestones, and exception management alongside your forwarder and vendor partners.
PO-to-Sub-PO runs as guided delegation and review, so assignment stays controlled even when supplier splits and Sub-PO counts are not known upfront.
Core capabilities
- Tender coordinator-led RFQs to a servicing freight forwarder—with AI-assisted routing and relationship-scoped visibility
- Convert and manage PO-to-Sub-PO delegation with guided assignment controls
- Update milestones and exceptions as ground events occur, with AI-prioritized alerts
- Coordinate handoffs between origin, destination, and forwarder teams in one workspace
- Improve response quality through structured status, dependency updates, and exception summaries
- AI retrieves contextual answers on milestones, delegation, and handoffs from live workflow data—grounded in your tenant, not generic logistics content
Business outcomes
Task turnaround
Faster
Delegated activities move with clearer ownership and AI-surfaced next steps
Handoff quality
Stronger
Cleaner transitions between parties and milestones
Execution reliability
Higher
Less ambiguity during local operations and Sub-PO splits